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Fanzone Faq *Updated*

Thu, 27th Jul 2006 12:00am

As promised on the initial announcement, below is a list of frequently asked questions regarding the new Fanzone venture. If you have any questions or queries that are not covered here, please get in touch with the Supporters' Trust Board.

* Additions on 27/7 in red *

- Why do I need to be a member to use this facility?
Liquor licensing legislation covering all Scottish sporting grounds forbids the sale of alcohol to "ordinary" pay-at-the-gate supporters. The sale of alcohol can only be made to those supporters who have formally registered to a membership scheme.

- Will any exceptions be made on having to be a member?
Absolutely not. For reasons stated above, everyone using the Fanzone must be a member.

- How do I become a member of the Fanzone?
Application forms are available by clicking here, from the Trust table (next to the food servery) on match days, the Club Shop or from the Trust Board through any of the usual means.

- Is there a membership limit?
Following discussions with Strathclyde Police a membership limit of 200 will be enforced on a first-come-first-served basis.

- Why is there a £5 membership fee?
Fanzone does incur running costs (primarily extra stewarding) that have to be met. Although the membership fee has been kept at an absolute minimum to encourage as many as possible to join and for other stated reasons, your fee contributes to this.

- Is the membership transferable?
No. Anyone found to be giving their membership card to someone else will have their membership terminated.

- Can I sign guests in?
Unfortunately not. Under the terms of the license all members using the facility must be of equal standing.

- Can a new member sign-up on the day and immediately use his/her membership?
No. To ensure verification of the personal details given the membership card must be posted out. If you know you have a guest coming to a match you should try and apply for a membership for him/her in advance.

- Can I bring my children into the Fanzone?
Under-18s are permitted to enter the Fanzone free of charge provided they are accompanied by an adult member. The accompanying adult must take full responsibility for all children in his/her care.

- How do I enter the Fanzone?
Fanzone members should enter the stadium via the turnstiles as normal and then proceed through the red double doors near the back of the Main Stand where a Steward will be present to direct you into the Clyde Suite.

- Is there disabled access to the Fanzone?
Details to be confirmed as soon as possible.

- When will Fanzone be open?
Fanzone will be open:-

Turnstile opening to 3.00pm
3.45pm to 4.00pm (Sale of alcohol forbidden during this period
4.45pm to 5.30pm

- Am I guaranteed entry with my membership?
The only circumstance that your membership does not guarantee entry is in the event of the Clyde Suite reaching it's capacity of 120 people (including children).

- What if I forget my Fanzone membership card
Unfortunately this means you cannot enter the Fanzone with no exceptions.

- What if I lose my Fanzone membership card?
You should contact the Trust immediately who will issue or arrange a collection of a new card in time for the next home match. Your previous membership number must be cancelled and disqualified and a new one issued, so the £5 fee must be charged again. Make sure you look after your card!

- Will I be asked to produce my card whilst inside the Fanzone?
A police officer may ask to see your membership card as part of a random inspection to ensure the licensing laws are not being broken so you should have it ready at all times.

- Will any improvements be made to the Clyde Suite?
Clyde FC have committed to decorating the Clyde Suite with Clyde memorabilia and two plasma screen televisions for those all important score updates! Broadwood Stadium have also committed to increasing the number of fridges behind the bar.

- Will hot food be available at half-time?
Yes. Exact details of what will be available are to be confirmed by Broadwood Stadium as the season progresses.

- Will toilet facilities be available?
Yes. Access to the toilets adjacent to the Clyde Suite will be allowed but access to no other parts of the Stadium interior will be permitted from the Clyde Suite. Any business that you've arranged to conduct in other parts of the Stadium (i.e. the Clyde Office) should be done before entering the Main Stand and Fanzone.

- Will I need proof of age to purchase alcohol?
The bar staff on duty have the right to refuse the sale of alcohol to anyone they suspect is under-18 so you may need identification. A Fanzone membership card is not proof of age.

- Can I finish my drink outside in the seated area?
Definitely not. Stewards on duty will be instructed to prevent any member they suspect may be carrying a drink to the seated area. Any such breach of the licensing law will almost certainly lead to permanent closure of the entire facility and will result in arrest of the offending individual plus loss of membership. Also, anyone considered "drunk" either within or after leaving Fanzone will face the same fate.

- Do the Club or the Trust receive any share of the bar takings?
Not under the present agreement with Broadwood Stadium but this is open to review in future depending on the success of the venture.